The World’s First 24-7-365 Driverless Metro
Metro Service launched services on Copenhagen Metro M1 & M2 since 2002 and provides operations, maintenance and customer service. In 2017, Metro Service submitted their rebid for an additional O&M Contract with the city for an additional 5years in conformance with EU tendering rules.
Horizons Partners supported Metro Service in analyzing the existing operations and developed a suite of 14 technical plans including:
• Asset performance and renewals
• Passenger capacity improvements
• Incident management and service recovery
• Passenger Information and the passenger experience
• Special Event planning and management
• Coordination of maintenance with operations
• Optimization of maintenance
• Maintenance Quality Assurance and cleaning
• Asset management and life-cycle cost analysis
• New technologies in predictive maintenance
• Supply chain and obsolescence management
View our other projects
Honolulu Metro Mobilisation
Honolulu, Hawaii, USA
Providing the right resources, documentation and IT when needed
LAX Airport Bid (DBFOM)
Los Angeles, CA, USA
Designing a cost effective O&M solution across the life cycle
Copenhagen Metro Bid
Copenhagen, Denmark
Extending and reinforcing the partnership with a European capital city
Riyadh Metro Bid (Greenfield)
Riyadh, Saudi Arabia
Winning the largest greenfield metro O&M contract in the history
Digital Companion for FLOW
Riyadh, Saudi Arabia
Horizons Partners' Digital Companions to support Operations Teams
Riyadh Metro Mobilisation
Riyadh, Saudi Arabia
The largest mobilisation of a new metro in the recent history
Digital Companion for Honolulu
Honolulu, Hawaii, USA
Our digital solution for safe and highly performing operations
