BIDDING SUPPORT SERVICES

Your partner for a compelling bid

When bidding for a new O&M contract, you may face the following challenges:
• Mobilising bid specialists, with the skills and local knowledge to strengthen your team,
• Access to information needed to accurately assess costs and risks,
• Coordinating your project locally and raising your company profile,
A winning bid requires technical know-how, an imaginative approach to the proposal, underscored with a sound financial and commercial offer.
We will help you bring together the expertise, local knowledge and the analysis you need to develop a winning bid.

Our approach

Our award-winning Bronze-Silver-Gold methodology is your best guarantee for:
• Full compliance with the RFP requirements and your bid strategy,
• Fully consistent set of bid deliverables,
• Leverage on collective intelligence and best practices,
• Focus on your company’s unique selling points,
• In-depth analysis to support governance and pricing,
• Delivery of a compelling and very high quality bid on time.

Typical content

HR and Training

Organization design, job descriptions, staffing levels, HR management/unions, Training design, list of training courses, training matrix, high level program, Know how transfer to and Employment of Nationals (approach).

Development/Handover

Preliminary Master Schedule and Mobilization Plan incl. staff mobilization schedule, dev. of technical deliverables, procurement activities, training and dependencies (incl. handover).

HSQE and Security

Policies, plans and high level procedures to meet local requirements in Health, Safety, Quality, Environmental and Security​.

Operations

Operations of OCC, Trains, Stations, Depots, Organization & staffing, List of Procedures in every mode.

Transit Systems Maintenance

Asset Management Plan and Maintenance Services Plans for Rolling Stock, Signalling & Comms, Power Supply, Depots & Equipment and other transit related systems (e.g. PSDs).

Civils Maintenance

Maintenance Services Plans of Tracks/Guideway, Viaducts, Bridges & Tunnels, Buildings.

Facilities Maintenance

Maintenance and cleaning services plans of facilities and equipment inside the stations (Elevators & Escalators, HVAC, Fire Protection and other ‘MEP’ systems).

Performance and Commercial

Plans describing approach to Performance management (incl. analysis of KPI regime), Reporting, Stakeholder Management, Contract Management, Risk Management (incl. Risk Matrix).

IT + Procurement + AFC

Development of IT architecture (functionalities & applications (CMMS, ERP, Rostering)), Subcontractors: Approach to Procurement, Warranty, Novation; Localisation of services O&M of Automatic Fare Collection (Level 1).

Our approach

We customize our Cost Models to meet your submission and governance requirements. Based upon 30 years of experience in O&M cost modelling, our approach is subdivided in 4 phases:
1. Design of Cost Model to meet requirements with the most appropriate granularity,
2. Population based on a triangulation of own and client data points, request for quotations and benchmarks,
3. Optimisation based on comprehensive and joint risk & opportunity analyses and preparation for internal governance,
4. Handover to your company prior to bid submission for pricing finalisation.

Typical content

Staff Costs

Staffing levels and mobilisation dates by role, rostering. Compensation and benefit scheme by role including detailed allowances (Hay grading structure). Cost of national preference.

Subcontracts

Make or Buy strategy, benchmarking, management of Request for Quotations, Vendor pre-selection, development of Purchasing Technical Specifications (PTS), Cost of Localisation.

Spare Parts

Procurement and supply chain strategy, benchmarking. Comparison of asset management strategies (time-based, condition-based, Life Cycle Cost…). Evaluation of quantities and Request for Quotations.

Asset Renewal

Asset condition assessment and risk analysis. Asset/plant specific assessment and ratio-based assessment. Financing solutions.

Mobilisation

Detailed identification and scheduling of activities. Development of in-house, outsourced and hybrid solutions. Demobilisation costs.

Fleet Size & Energy

Roundtrip run times, timetabling, 24/7 analysis. Fleet sizing and optimisation. Energy consumption and savings.

Performance and Contingency

Detailed cross-disciplinary analysis of KPI regime. Risk contingency levels based on joint contractual and technical review.

IT

Preliminary Enterprise (IT) Architecture. Development of innovative and low cost solutions, integration costs. Pricing of design, implementation and managed services (MMIS, ERP, Operations tools…). Pricing of hardware / cloud solutions.

Our approach

Our bid specialists are mobilised as and when required to strengthen/complement your internal bid team. While adopting your own rules and standards, we leverage on a suite of proven processes and tools to streamline bid production and ensure a timely and high quality delivery:

  • Bid Roadmap and Schedule
  • Bronze/Silver/Gold Workshops
  • Weekly Review with Bid Book, Issues Log…
  • Case Study Development…

Typical content

Bid Coordination/Management

Establishment and monitoring of bid production. Management of tender information and communications. Compliance review and administrative package.

Commercial Support

Review of O&M Agreement and Subcontracts by a specialised lawyer. Risk and performance analyses; review and pricing of insurance. Procurement strategy and RFQ’s.

Scheduling

Development and update of Bid Plan. Development of detailed mobilisation schedule.

Packaging

Development of Bid Templates. Glossary of terms, Technical Writing, Translations and Graphic design.

Strategic Advisory & Business Innovation

Identification and deployment of Win Themes. Stakeholder analysis and pricing analysis. Innovative digital and asset management solutions.

Our services

Bidding

• Technical Plans
• O&M Costing
• Bid Management Support

Launching

• O&M Procedures & Instructions
• IT Design & Implementation
• Training

Performing

• Technical Audit & Review
• Digital Solutions
• Interim Management