PERFORMANCE SUPPORT SERVICES

Your partner to boost your performance

When in operations, you may find areas that are underperforming such as:
- Failure to meet Key Performance Indicators and operational objectives,
- The need to implement new management standards (ISO 27001, 55001…),
- Your IT system does not allow adequate monitoring of your performance,
- An urgent need for interim management.

We will help you in identifying the critical issues and offer efficient and flexible solutions that combine technical expertise, management skills and innovative digital solutions.

Our approach

Leveraging on our unmatched track-record in highly performing operations we offer independent technical review and recommendations on:
• Operational and safety performance,
• Asset performance and potential areas for implementing predictive maintenance,
• Implementation of ISO 55001 (Asset management),
• Implementation of ISO 27001 (Cybersecurity),
• Operational Readiness for extensions and major upgrades.

Our approach

While the way performance is measured and rewarded may differ between contracts, the solutions for high performance in each discipline (operations, maintenance, HSE, CSR…) remain the same:

  1. Management should set and communicate achievable targets,
  2. Individuals should have the right level of competence,
  3. Teams should have easy access to performance data to identify issues and collectively resolve them.

Leveraging on our global experience in managing highly demanding O&M contracts, we help you in benchmarking your performance and developing comprehensive yet focused solutions to improve it.

Our approach

Should your management team need to be reinforced for a limited period, our most experienced managers are available as and when required to support you. We have regularly provided the following profiles:

  1. Interim Project Directors during critical phases or short vacancy periods,
  2. Senior Commercial Managers to prepare your claims or lead complex negotiations (PPPs…),
  3. Operations, Maintenance and HSQE Directors.

To provide the right profile at the right time and the right place, we leverage on our own senior managers and on our network of trusted senior associates across the globe.

Our services

Bidding

• Technical Plans
• O&M Costing
• Bid Management Support

Launching

• O&M Procedures & Instructions
• IT Design & Implementation
• Training

Performing

• Technical Audit & Review
• Digital Solutions
• Interim Management